The digital frontier and the tools businesses use to engage with their audiences are ever-changing. Brevo, once known as Sendinblue, is an example of this evolution. Not just in name but in the expanded suite of features it offers its users. Brevo has metamorphosed from its Sendinblue roots to present itself as an advanced, comprehensive solution in the digital communication space. This transformation is not just about rebranding but echoes a commitment to offering innovative and integrated solutions for modern businesses. As we step into this review, we'll unpack the story of Brevo, its offerings, and how it can potentially be the game-changer in your digital marketing toolkit for 2023.

Brief History of Brevo

Brevo's journey is fascinating. Originating as Sendinblue in 2012, the platform was initially designed as an accessible email marketing solution for small to medium-sized businesses. Over the years, Sendinblue rapidly expanded its service offerings, incorporating SMS campaigns, live chat, and more into its platform. Recognizing the need to represent this broader range of services and its mission's evolution, the company recently transitioned to the name Brevo. This rebranding is more than a name change; it symbolizes the brand's intent to provide a broader, more holistic approach to digital communication.

Brevo (formerly Sendinblue)

Brevo, formerly Sendinblue, impresses as a dynamic digital communication platform. Catering to diverse businesses, it expertly blends innovation with user experience. From its intuitive interface to its expansive feature set, Brevo isn't just a rebrand—it's a leap forward in the digital marketing space. A must-consider for those seeking a competitive edge. Highly recommended!


Core Features of Brevo

Email Campaigns:

  • Drag-and-Drop Email Builder: Create visually appealing emails without any coding expertise.
  • A/B Testing: Optimize your campaigns by testing different email variations and analyzing performance.
  • Advanced Segmentation: Target your audience with precision using comprehensive filtering options.

Automation & Personalization:

  • Workflow Editor: A visually intuitive editor that allows users to set up complex, multi-step automation easily.
  • Personalization Tokens: Customize each email for the recipient, enhancing the user experience and engagement.
  • Behavioral Triggers: Send tailored messages based on user actions or inactions, ensuring timely and relevant communication.

Audience Management:

  • List Management: Organize and manage your contacts with custom fields and segmentation.
  • Signup Forms: Integrate customizable signup forms on your website to grow your subscriber base.
  • Advanced Analytics: Gain insights into audience behavior, campaign performance, and areas for improvement.

Brevo User Interface and Experience

Brevo boasts an intuitive interface, ensuring that even those new to digital marketing can navigate and utilize its features effectively. The dashboard is organized, with clear icons and labels, making campaign creation and management a breeze. The transition from Sendinblue to Brevo also brought several UX improvements, ensuring a smoother, more user-centric experience.

Brevo Integrations and Extensibility

E-commerce Integrations:

  • Shopify: Seamlessly integrate your Shopify store and sync your customer data.
  • Magento: Connect with Magento and automate e-commerce operations like cart abandonment emails.
  • WooCommerce: A native integration ensuring your e-commerce and email marketing work harmoniously.

CRM & Other Tools:

  • Salesforce: Enhance your CRM capabilities by integrating with Salesforce.
  • Trello: Connect your project management with your marketing campaigns for more efficiency.
  • Zapier: With Zapier, integrate Brevo with thousands of other applications to streamline your operations.

API & Custom Integrations:

For those with more technical expertise, Brevo offers robust API documentation, allowing businesses to craft custom integrations tailored to their needs.

Brevo Pricing and Plans

Brevo offers a diverse range of pricing plans, catering to businesses of all sizes:

  • Free Plan: A foundational offering for small businesses or those new to email marketing.
  • Essential Plan: For growing businesses, offering advanced features and more flexibility.
  • Premium Plan: Tailored for large-scale operations with advanced automation and integration options.
  • Enterprise Plan: A custom solution with dedicated support, ideal for massive enterprises with unique needs.

Brevo Pros and Cons

  • Pros:
  • Versatility: A wide array of features catering to diverse marketing needs.
  • User Experience: Intuitive UI ensures ease of use.
  • Scalability: Suitable for both SMEs and large enterprises.
  • Cons:
  • Learning Curve: Given its vast feature set, it may take time for some users to grasp all functionalities fully.
  • Pricing: Some features are locked behind higher-tier plans.

Brevo Customer Support and Community

Brevo prides itself on offering robust customer support. Users can access various resources, including tutorials, webinars, and an active community forum. Additionally, a dedicated support team is available via chat, email, and phone to assist with any queries or challenges.


Brevo, with its rich history and evolution from Sendinblue, has truly positioned itself as a formidable contender in the email marketing arena. Its commitment to innovation, user experience, and scalability makes it a worthy consideration for businesses looking to elevate their digital communication strategies. For those on the fence, venturing into the world of Brevo might be the catalyst that propels your marketing efforts to new heights in 2023.

FAQ for Brevo

What differentiates Brevo from Sendinblue?

Brevo represents an evolution from Sendinblue, offering a broader set of tools and a renewed mission focused on comprehensive digital communication

Can I migrate my campaigns from another platform to Brevo?

Yes, Brevo offers migration tools to ensure a seamless transition.

Is there a free trial available?

Brevo provides a free plan with foundational features for users to get acquainted with the platform.

How does Brevo handle data security and GDPR compliance?

Brevo prioritizes user data security, ensuring all data is encrypted and stored securely. They are also fully GDPR compliant.

Can I integrate Brevo with my CRM?

Absolutely. Brevo offers integrations with popular CRMs like Salesforce and provides API documentation for custom integrations.

Does Brevo offer SMS marketing tools?

Yes, Brevo provides SMS campaign tools for holistic communication alongside email marketing.

Are there any training resources available?

Brevo provides tutorials, webinars, and an active community to help users get the most out of the platform.

Can Brevo handle large-scale email campaigns?

Certainly, Brevo is designed to scale and can handle campaigns targeting millions of subscribers.

How customizable are Brevo's email templates?

Brevo offers a drag-and-drop builder, ensuring maximum customization, even without coding expertise.

Is there a mobile app available for Brevo?

Yes, Brevo offers a mobile app allowing users to manage their campaigns on the go.